Hi Farida,

Sorry to hear you\'re having trouble removing Start Menu Reviver.

I would like to point out a few things though:

1. Start Menu Reviver only supports Windows 8 and 7. In the future, we recommend that you check the OS compatibility of our products before installing them.

2. Start Menu Reviver, like other software programs, needs to be correctly uninstalled through the Control Panel (not deleted).

Here\'s the uninstall guide: http://www.reviversoft.com/start-menu-reviver/support/?c=41&a=416

To resolve the problem on your PC, we suggest re-installing Start Menu Reviver again and correctly uninstalling the program through the Windows Control Panel (as above). This will ensure that the program is removed completely with no traces left behind.

If you have any difficulties with this, please contact our dedicated support team at http://www.reviversoft.com/start-menu-reviver/contact-support/

Good luck,

James