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The DVD drive is also not working properly. It never reads an cd I put it in.

Asked by
Gunjan Jain
2018/11/08 12:42
0 Like It
Cd works fine on my friend's laptop though.
Operating System:
Windows 7
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Answered by
Lokesh Yadav
2018/11/11 13:22
Hi Gunjan,

This issue could be caused by some software compilation, which is related to Windows 10, but if disc drive disappears after some time of using Windows 10, the problem might be hardware-related.

You might find a exclamation mark too in device manager for your DVD Drive in device manager. Also, if you insert in disk in DVD ROM, it’ll flash the LED lights on it for a while, but nothing would happen. Also, if by any chance, you have the DVD ROM listed inside My Computer icons, and even Windows is able to send the Eject command to DVD ROM, but not able to read any inserted DVD.

So, you can try the below mentioned methods to resolve this problem.

Method 1: See if CD drive is recognized by BIOS
To check if your CD drive is recognized by BIOS, do the following:
  1. Restart your computer
  2. On the startup, enter BIOS, by pressing the appropriate key (usually it’s DEL or F10)
  3. When you enter BIOS, navigate to Storage tab, and then go to Device Configuration and press Enter
  4. Look for your CD/DVD drive under Device Configuration subscreen
If you can’t find your disc drive under Device Configuration, than your problem is probably hardware-related, so you should contact the tech support, or consider getting a new CD/DVD drive. But if your drive is detected by BIOS than the problem is software-related

Method 2: Use Device Manager to solve the problem
Once you determined that your disc drive is present in BIOS, and that the problem probably isn’t hardware-related, but your disc drive still doesn’t recognize discs, or it’s not show in the File Explorer, preform a couple of actions in Device Manger, and maybe you’ll solve the problem.
  1. Go to Search, type device manager and open Device Manager.
  2. Find DVD/CD-ROM drives section and expand it.
  3. If drivers are up to date, next thing we’re going to try is to reinstall the disc drive. To uninstall DVD/CD drive, right click on it and go to Uninstall.
    When you uninstall the device, go to Action, and then to Scan for hardware changes.
  4. After the process is finished, your disc drive should appear in the Device Manager again.
Method 3: This is for those who don’t see DVD Drive icon in Computer or even in Device Manager. Do ensure that you’re logged in Windows with an account with administrator privileges.

Right click on Start menu and select “Command Prompt (admin)“.
Type in following command in Command Prompt:
reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001Add a registry by DOS

You can copy paste the command from above. Reboot your computer.

Method 4: Try changing registry
So, if above solution didn’t worked for you, probably you need to create a registry key for DVD drive. Perform below given steps to achieve same:
  1. First you need to ensure that the account you’re logged in with is a administrator account or has administrator privileges.
  2. Press Windows key + R.
  3. When Run command box opens, type in regedit and enter.
  4. This shall open “Registry Editor” for you. Navigate to following path in it:
  5. Right click on atapi, select New and then click Key.
  6. Type Controller0 and press Enter.
  7. Now, right click on Controller0 key and select New > DWORD(32-bit) Value.
  8. Type EnumDevice1 and press Enter.
  9. Then Right click on EnumDevice1 and select Modify.
  10. Update the value to “1” in Value Data box and click OK.
  11. Close Registry Editor.
  12. Reboot Your Computer.
I hope this helps in getting your DVD recognized in Windows 10. If you still face any issues, you can post here and I will provide further assistance.



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