Get Answers from our
Community of Computer Experts

Can not open excel files attached to emails, the file is corrupt. Can not open excel files Which is enclosed in email, file is damaged.


Asked by
Leif Schill
2013/10/18 05:30
0 Like It
The problem started about 1 year ago, have reinstalled the program without success. Have reinstalled Excel without result.
Operating System:
Answer this question
 
2013/10/18 08:39

0 votes

0
0
Hi Leif. Sounds like you have done the appropriate steps (re-install the software). Can you tell me, the problem is limited to only a xls file, or are you having this problem with all Excel files? If there is only one file, it is very likely that the file is really damaged.
Cancel
Cancel

 
Answered by
Mark Beare
2013/10/19 11:03

1 vote

1
0
Which email program do you use? I would recommend setting up your email client.
Cancel
Cancel

 
Answered by
Lokesh Yadav
2015/12/11 05:21

1 vote

1
0
Hi Leif,

You can try the below steps to solve this issue:

1. This can happen when the temporary version of a file is used, which happens when viewed from an email client or via a webpage due to restricted permissions. Which explains why copying it to your desktop works correctly as you are then accessing via standard permissions.
So, you have to:

Set component security settings back to the defaults:
  1. Open Control Panel.
  2. Open Administrative Tools.
  3. Open Component Services and expand the tree under Console Root to Computers --> My Computer.
  4. Right-click My Computer and select Properties.
  5. Select the Default Properties tab and set the following values: Default Authentication Level: Connect, Default Impersonation Level: Identify
2. If you are using outlook as your email client, do the below steps: 
  1. Open Excel.
  2. Go to the File tab and select options.
  3. Click on Trust Center and then the "Trust Center Settings..." button.
  4. Select FIle Block Settings.
  5. Click Restore Defaults.
  6. Try opening an Excel Document from Outlook.
If that doesn't work, you can try this as well:
  1. Open Excel.
  2. Go to the File tab and select options.
  3. Click on Trust Center and then the "Trust Center Settings..." button.
  4. Select Protected View.
  5. **Uncheck "Enable Protected View for Outlook attachments"**
Then try opening an Excel document that you can trust from Outlook and see what happens.

3. You can also delete your temporary files to see if it works:

Click on Start > All Programs > Accessories > Run,
type %temp%
Clear all the files from the temp folder and now try opening the attachment from the email.




I hope this helps.

Regards,
Lokesh
Cancel


Comments
2018/04/12 20:24
Excellent thank you very much
Cancel
Cancel

Welcome to Reviversoft Answers
ReviverSoft Answers is a place to ask any question you have about your computer and have it answered by the expert community.
Post your question
Ask your question to the community now
Similar questions
When I connect an external microphone to the jack, it is not working. I can see it in the "Sound" tab, but the levels is very low. I have tried with several microphones.
VIEW ANSWERS
40
Show full question
Started happening about 3 weeks ago at the same time as I had the HD replaced.
VIEW ANSWERS
19
Show full question
mein pc ist put mochte nun reviversoft auf mein laptop registriren wie geht das und was muß ich tun
VIEW ANSWERS
19
Show full question
Having trouble with your PC?
Complete a free PC scan using Driver Reviver now.
Download
Start Free Scan
Copyright © 2024 Corel Corporation. All rights reserved. Terms Of Use | Privacy | Cookies
follow us
Save 80% Now
Boost YOUR PC with our best bundle deal ever